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Our thoughts go out to those who have been directly affected by this unprecedented health crisis that is being felt around the world today. We especially want to appreciate the healthcare workers, local communities and government entities around the country who are working tirelessly to contain this coronavirus (COVID-19).
In line with recent guidelines issued by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), we recognize that one of the best ways to reduce the spread of this virus is social distancing.
With health and safety concerns in mind, below are details about temporary changes we are making in service delivery to you, our valued members.
Please note that we are implementing the following measures and will keep you informed as the situation evolves.
We are now open. Members can handle insurance, travel and membership business with AAA in person, over the phone or online at AAA.com. We've implemented several new measures to ensure the peace of mind of our members, customers and employees.
To best prevent the spread of COVID-19 and to support the health of our employees and service providers, we are temporarily suspending members riding in our tow trucks and service vehicles. Our teams will work to ensure members have options to reach their destination safely.
We appreciate your understanding as we strictly adhere to social distancing guidelines and work to keep our employees, service providers and members safe during this time.
